Poi Studio Ltd. operates the website poistudio.xyz and provides creative and design services. Contact: info@poistudio.xyz
Scope
This policy explains how we collect, use, share, and protect personal data when you visit poistudio.xyz, contact us, or use our services.
Data we collect
Information you provide: name, email, phone, company, project details, message content, files you upload, billing details as needed. Information collected automatically: IP address, device and browser details, pages viewed, timestamps, referring pages, general location inferred from IP, and cookie identifiers. Information from service providers: analytics, payment, communications, and hosting vendors may provide related technical or transactional data.
How we use data
We use data to operate and improve our site and services, respond to inquiries, manage projects, process payments and invoices, analyze site performance, ensure security and prevent abuse, send service-related notices, and comply with legal obligations.
Legal bases for processing (EEA/UK)
We rely on contract performance, legitimate interests (such as improving services and securing our systems), consent where required (for non-essential cookies or marketing), and legal obligations.
Cookies and similar technologies
We use cookies to run the site, remember preferences, measure performance, and, where enabled, support marketing or retargeting. You can manage cookies in your browser. Where required, we request consent for non-essential cookies.
Analytics and advertising
If analytics or advertising tools are enabled on poistudio.xyz, those providers may set cookies and process usage data to help us understand traffic and improve the site. Their collection and use is governed by their own policies and settings. You can often opt out via your browser, device settings, or the provider’s opt-out mechanisms.
Payments
If we accept online payments, transactions are processed by trusted third-party payment processors. We do not store full payment card numbers on our servers. Payment providers process your data under their own privacy policies.
Sharing information
We share personal data with service providers that help us operate the website, deliver services, host content, send communications, process payments, or provide analytics and security. We may also share information with professional advisors, authorities where required by law, or in connection with a business transaction. We do not sell personal data.
International transfers
Your data may be processed in countries outside your own. Where required, we use appropriate safeguards, such as contractual protections, to protect transferred data.
Data retention
We keep personal data only as long as necessary for the purposes described here, including to provide services, comply with legal requirements, resolve disputes, and enforce agreements. Retention periods vary by data type and context.
Your rights
Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal data, object to certain processing, or request data portability. To exercise rights, contact info@poistudio.xyz. We may need to verify your identity before responding.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect data from children. If you believe a child has provided personal data, contact us and we will take appropriate steps.
Security
We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Third-party links
Our site may contain links to third-party websites or services. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and update the “Last updated” date above.
Contact
For questions or requests related to this policy or your personal data, contact info@poistudio.xyz
